- #Asu respondus lockdown browser how to#
- #Asu respondus lockdown browser install#
Browser specific steps are detailed here. If that works it means the cache needs to be cleared. Try opening a new incognito window since that avoids the cache. Regardless of the browser you use, one first step when having problems is to try switching to a different browser. We hear the most complaints from students using Safari (Mac) or Edge (PC). If you are experiencing technical problems, consider your browser first. Many of the problems people report are related to Internet browsers, not D2L.
#Asu respondus lockdown browser how to#
If you run into any issues or need assistance with troubleshooting, review the Student FAQs or submit a ticket through Respondus Customer Support.Learn what browsers and versions are supported by D2L Brightspace and how to fix loading issues.
Remember that LockDown Browser will prevent you from accessing other websites or applications you will be unable to exit the test until all questions are completed and submitted. Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window. If using a built-in webcam, avoid tilting the screen after the webcam setup is complete. Do NOT have the computer on your lap, a bed or other surface where the device (or you) are likely to move Ensure your computer or tablet is on a firm surface (a desk or table). Avoid wearing baseball caps or hats with brims. To produce a good webcam video, do the following:. If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test. Remain at your computer for the duration of the test. Before starting the test, know how much time is available for it, and that you’ve allotted sufficient time to complete it. Clear your desk of all external materials not permitted - books, papers, other devices. tablets, phones, second computers) and place them outside of your reach Ensure you're in a location where you won't be interrupted. When taking an online exam that requires LockDown Browser and a webcam, remember the following guidelines: Upon completing and submitting the assignment, exit LockDown Browser. Click on the quiz to complete the Required Integrity and Identity Proctored Activity. This quiz will utilize LockDown Browser with webcam for proctoring with many different question types to allow you to experience Respondus LockDown Browser as you may see it in your proctored assessments. If you are not familiar with using Respondus LockDown Browser, you may request from your instructor to be assigned a non-graded "Practice Quiz" in your course. Please see the Course Summary located at the bottom of the Syllabus for due dates. You will find the "Required Integrity and Identity Proctored Activity - Requires Respondus LockDown Browser + Webcam." You must complete this activity prior to completing the proctored assessment(s) in your section. Navigate to the Proctored Assessments module. Exit the Help Center if you have not already. Troubleshooting information can also be emailed to our institution's help desk. If a problem is indicated, see if a solution is provided in the Knowledge Base. Run the Webcam Check and, if necessary, resolve any issues. Locate and select the Help Center button on the LockDown Browser toolbar. Start LockDown Browser, log into Canvas, and select this course. 
Step 2Įnsure LockDown Browser and the webcam are set up properly Watch the video below previewing the steps you will take in Respondus LockDown Browser + Monitor before you begin taking the assessment.Ĭlick here if the video does not play.
You can also (b) watch a video with a brief overview of LockDown Browser on this page.Ģ.
#Asu respondus lockdown browser install#
Click here to (a) download and install LockDown Browser. The webcam can be built into your computer or can be the type that plugs in with a USB cable. The LockDown Browser must be downloaded and installed on your computer.
Your NOVA Online courses require the use of LockDown Browser and a webcam for some or all of the proctored activities and assessments.
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